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Electronic Document Delivery from Fiserv offers an easy, secure way to archive and deliver high volume e-documents. We'll help you:
- Reduce print and postage costs
- Streamline business processes and increase user productivity
- Comply with laws and best practices associated with retention and delivery of customer data
- Improve and deepen your customer relationships with one-to-one messaging, easy customer self-service, and reliably consistent access to business-critical information
Electronic Document Delivery offerings include:
eStatements
Electronic customer statements – such as statements of account, bills, EOBs, tax documents, trade confirmations – delivered to customers and other authorized parties. Features include:
- Enrollment options that maximize paperless adoption and easily integrate with print processes
- Custom-formatted e-mail notifications, with robust bounce/exception-handling
- Integration with existing Web or intranet portals
- Secure applications and processes, including strong data encryption
- Secure and certified e-mail delivery to customers and interested third parties
- Customer service and administrator access to statement data with flexible user rights provisioning, production data management, and application monitoring
eReports
Transactional reports – card transactions, equity trades, payments, credits, transfers, services rendered, inventory changes – delivered to your commercial customers and internal staff. Features include:
- Intuitive user interface
- Powerful search features
- Report data exportable to spreadsheets or databases
- Flexible user rights provisioning
- Production data management, access monitoring and application administration
eArchive
Economical, compliance-centric archive of electronic statements and reports. Features include:
- High-volume CD/DVD-ROM archive services
- Data protected by NIST standard DocSafe ROM encryption
- Support for complex service levels, data handling and shipping requirements
- Compliant archive that meets SEC Rule 17a-4(f); HIPAA; PCI and other regulatory requirements
- On-board viewing application with password-based authentication for secure access
- Optional network viewing licenses
Delivery you can count on
Access EDD solutions on a service basis, or on your premises. Fiserv hosting and archive services facilities are TruSecure®-certi#ed and PCI-compliant. We also perform annual SAS-70 Type II audits.
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