Bank Success with ARGO OASIS
R Bank has been able to consistently identify fraudulent checks and prevent losses to the bank and its customers since implementing ARGO OASISTM from Fiserv.
With ARGO OASIS, R Bank is able to use automated transaction and image analysis to help detect suspicious check activity, reduce financial losses, decrease operating expenses and minimize reputational risk.
Key outcomes:
- User-friendly implementation: The system was up and running in less than 120 days
- Greater efficiency: Staff investigations of suspicious items became more efficient, resulting in positive customer feedback
- Enhanced customer service: Instead of immediately returning funds for potentially suspicious check activity, bank staff are able to reach out to customers to address concerns directly
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