Open Bank in Los Angeles, California, grew from $125 million in 2011 to more than $1 billion in 2019. The bank leaders see Fiserv as playing a key role in its continued growth.
Open Bank created a suite of financial solutions, built on the Precision® banking platform from Fiserv, and is focused on delivering those solutions with compelling customer experiences.
Their service offerings are tailored to the local Korean-American community. In 2010, the bank changed its name to Open Bank to "… invite all the customers who may have not been served correctly," according to Wesley Won, senior vice president & MIS manager. He knows that Fiserv helps them meet the needs of their customers and gain their trust.