SOLUTION SET

Bill Payment & Bill Delivery Solutions

Deliver compelling consumer experiences with solutions that eliminate operational complexity and reduce cost

WHEREVER, WHENEVER BILLING AND PAYMENTS

Bill payment options to drive satisfaction

Meet demand for innovative billing and payment options while driving business efficiency.

Optimize your customer experience

Stay connected to your customers with communications tools, real-time payments and billing and payments options across virtually any channel.
Manage your costs

Optimize card interchange expenses and accelerate the transition from print to digital billing options with a broad range of solutions that drive profitability.
Simplify business operations

Consolidate payment processes and receive end-of-day funding with a trusted single-source provider for all your needs.
Innovate with the most experienced partner

Partner with the industry's most seasoned bill payment expert and drive payment methods innovation and accelerate digital transformation.

Boost On-Time Payments

New call-to-action notifications and alerts maximize customer engagement and boost on-time payments for Billers

Solutions in Use

Omnichannel bill pay and bill delivery solutions to drive your business forward

Biller direct solutions
Digital & print solutions
In-person cash payment solution

Biller direct solutions

Deliver the options customers want

Meet demands and compete on the customer experience with access to new technologies and expertise – without adding unnecessary cost and complexity to your operations.

BillMatrix^®

Our biller-direct solution empowers organizations with a highly convertable multi-channel, hosted or API-managed offering that provides flexibility and an easy-to-use billing and payment tools.

Engagement Advantage^SM

An integrated approach to billing and payment options that drives greater engagement to increase growth.

Digital & print solutions

Enable payments anytime, anywhere

Stay connected to how people want to pay and manage bills – whether it's through the mail, online banking or biller sites, mobile apps, in-person or voice response.

eBill Distribution^TM

Enables you to interact with customers how, when and where they choose – from online to mobile wallet.

Engagement Advantage^SM

An integrated approach to billing and payment options that drives greater engagement to increase growth.

In-person cash payment solution

Rely on industry-leading security security options

Protect your organization and your customers with back office reconciliation, compliance automation and security solutions that lead the industry.

CheckFreePay^®

In-person payments, including toll, rent, kiosk payments and virtual gift cards at over 30,000 retail locations.

Engagement Advantage^SM

Our integrated billing and payments solution safeguards your organization's and your customers’ data with bank-grade security.

Learn more from client stories

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case study

CareSource is driving member satisfaction by modernizing and automating premium payment experiences with Fiserv.

Download client story

We found an innovative partner who can bring our members the latest payment technology to make their lives easier.

Kristi Adams

Senior Director, Revenue Cycle Operations CareSource

Learn about Engagement Advantage from Fiserv, a billing and payments experience that drives revenue and satisfaction

Discover insights on our bill payment solutions

a hand holding a stack of money

Upgrading the experience for cash-preferred bill pay customers

Salt River Project (SRP) partnered with Fiserv to reduce costs, increase accessibility and drive customer satisfaction for in-person bill payments.

a person holding an electronic card and a phone

Why consumers want real-time bill payments – and why utilities should, too

Utility bills are changing, but bill payers’ expectations are changing too, especially around how recurring bills are paid.

a finger touching a screen

Streamlining the settlement process

Discover ways to manage the increasingly complex daily settlement functions that have arisen as payment channels expand.

a close-up of two hands holding an electronic card

Consumers want hassle-free in-person bill pay

In-person bill payment solutions continue to be valued by many consumers – both for the immediacy of the experience and because of need.

person working on a tablet

The power of real-time, omnichannel digital engagement

Deliver seamless interactions and smarter digital communication experiences at every stage of the customer journey.

Do Not Sell My Personal Data