BEST-IN-CLASS Capabilities

Card Risk Office

Take advantage of personalized, consultative risk expertise and advanced technology to fight card fraud and mitigate losses while ensuring an optimal consumer payments experience.

KEY FEATURES

Collaborative consulting

Investigative analysts collaborate with you to determine appropriate solutions and strategies to mitigate your risk exposure.
Service tiers to fit your needs

Distinct service tiers provide the tools and support you need to assess potential effects of specific fraud situations affecting your cardholders and create a response plan.
Multichannel fraud detection

Risk management strategies that cross organizational silos offer a seamless, multilayered defense against evolving fraud scenarios for improved detection and operational
Comprehensive monitoring and support

Daily monitoring, analysis and reporting of identified fraud risk patterns, along with regular reviews, provide a powerful approach to fighting fraud.

Credit, debit and prepaid card investigative and consultative service you can leverage to manage the impact of fraud on your business

Achieve a balanced approach to risk management that minimizes fraud impacts and improves cardholder satisfaction.

Receive insights to proactively detect emerging fraud trends.

Reduce your card fraud exposure and loss‑of-fee income.

Get a single point of contact for risk questions.

Use Cases

Learn about our card risk solutions

AuthHub

Connect a wide range of consumer financial activity to create an in-depth profile of your cardholders -- and identify unusual or suspicious activities that might indicate fraud.

Contact Center

Offer best-in-class in-person servicing paired with reporting, insights and enhanced authentication tools configured to your brand standards.

Discover insights related to this card risk office

Videos

A winning formula in the fight against card fraud

Reducing card fraud while approving transactions is a delicate but critical balance to maintain.

BROCHURE

Card Risk Office

Card Risk Office from Fiserv complements payment industry standards such as EMV and tokenization, and provides direct access to experienced risk analysts.