BEST-IN-CLASS Capabilities

Performance Scorecard


Access all Fiserv University insights in one place to enhance the user experience and reduce the need for support, while identifying key training areas and assuring positive performance.

KEY FEATURES

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    All certifications, resource activity, and training progress can be accessed in a centralized location.

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    Support inquiries and other insights can illuminate where your team can benefit from more product-specific training.

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    A full report of findings is made available and assessed with the Fiserv team to ensure complete alignment on next steps

Impactful learning experiences


01

Increase core product knowledge and identify areas for efficiency gains.


02

Improve understanding of team performance through comprehensive reporting.


03

Validate training outcomes through insights and ongoing evaluation.

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