BEST-IN-CLASS Capabilities

Digital Communications


Transform interactions with cardholders through hyper-personalized, real-time communications solutions from Fiserv. that deliver seamless experiences and improve operational efficiency.

KEY FEATURES

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    Ensure cardholder security from fraudulent transactions with automated, real-time fraud notifications through various channels like SMS and email.

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    Create personalized, real-time alerts based on cardholder activity, strengthening engagement with timely communications.

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    Enhance transaction data to provide clearer, more informative details to cardholders, helping them better understand and track their spending.

Creating value through communication


01

Simplify communications
Reduce cardholder confusion and minimize disputes with detailed, intelligible transaction information that helps people understand and manage their transactions with confidence and ease.


02

Keep cardholders in the loop
Improve satisfaction by ensuring cardholders receive important alerts instantly, reinforcing trust in your institution’s responsiveness and transparency.


03

Connect across channels
Meet expectations and boost attraction and retention by engaging with cardholders through their preferred communication channels—SMS, email, app.

Use Cases

Learn more about additional Issuer solutions
 

Commercial Cards

With secure and flexible payment systems, empower businesses to manage cash flow efficiently, enhancing financial operations and supporting overall business growth.

Data & Insights

Real-time information and integrated data solutions to enhance security, streamline efficiency, and elevate user experiences.

Digital Channels

Cutting-edge channels for cardholder account management and secure digital wallet solutions that seamlessly integrating across omnichannel platforms.

Fraud & Risk

State-of-the-art technologies and customizable options give card issuers full control over programs designed for the next generation of fraud prevention and risk management.

Healthcare

A unified processing platform, robust web admin portal, flexible authorization tools and multi-pursing capabilities to ensure compliance and streamline operations in healthcare card processing.

Lending

Lending offerings designed to cater to every stage of the cardholder journey – from pre-purchase cash advances and at-purchase installment options to post-purchase loan integrations.

Loyalty and Rewards

A platform to create unique, competitive loyalty programs tailored to meet cardholders’ needs, rewarding a variety of actions beyond spending.

Payments

Seamless authorization, posting and settlement of transactions within a card issuer's existing system.

Service Management

Intuitive, purpose-built tools to help institutions streamline processes like disputes and collections management with ease and compliance.
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Contact us to find out more