Verifast™ Branch makes consumer authentication unobtrusive while reducing risk and providing enhanced speed and efficiency in the branch.
Once an individual's palm has been scanned and authenticated, Verifast automatically presents that person's relationship profile and account information to the teller or service representative before the financial transaction gets underway. This enables tellers to easily spot fraud while efficiently fulfilling requests and completing transactions.
Further enhancing efficiency, Verifast Branch reduces keystrokes, eliminates search screens and inaccurate selections, minimizes errors and speeds transactions. This allows tellers to spend more time interacting with consumers and less time examining forms of identification.
Institutions that use have decreased the time to authenticate by 93%, and reduced overall transaction times by more than 15 seconds. Convenience is another benefit – consumers appreciate that their palm is the only identification required to conduct transactions in the branch.
In the year that the bank has been using the palm scanners, no one using them has been locked out of their system. The bank has between 30 and 40 different templates deployed for the authentication devices. People in other departments became jealous and said “How can I get one of those?”
- William (Bill) Weber, CIO Susquehanna Community Bank, West Milton, PA