Verifast

Merck Sharp & Dohme Federal Credit Union Goes Big with Biometrics

Merck Sharp & Dohme Federal Credit Union is enhancing convenience and security for members and staff with palm vein biometric technology from Fiserv. The credit union is utilizing a suite of Verifast authentication solutions and is among the first financial institutions in the country to adopt biometric technology for branch authentication, location management and single sign-on.

Lead Your Branch Transformation

Prevent fraud, reduce transaction times and improve the branch experience

Verifast Branch helps you minimize fraud while completing transactions quickly and improving the branch experience. Verifast reduces fraud risk by unobtrusively authenticating customers or members during in-person interactions at the teller line.

A highly reliable means of personal identification, Verifast Branch uses biometric technology to scan the vein pattern of the palm. Authentication is unobtrusive and reduces fraud risk by presenting information to tellers and service representatives – quickly, consistently and accurately – before the financial transaction gets underway. This enables tellers to easily spot fraud while efficiently fulfilling requests and completing transactions.

• Reduce transaction times - Verifast Branch makes accessing authentication data easy and efficient, eliminating the exchange of IDs, reducing keystrokes, eliminating search screens and inaccurate selections, minimizing errors and speeding transactions

• Provide superior security - Palm vein patterns are complex with greater than five million reference points providing superior accuracy. Consumer acceptance is high since palm authentication is hygienic, intuitive and easy

• Improve service and satisfaction – Verifast Branch technology speeds transactions, accountholders will experience faster service while your staff will have more opportunities to develop the banking relationship and cross-sell valuable offers

Increase Employee Efficiencies

Focus on interacting with accountholders rather than managing passwords

Alleviate the hassles of password management and memorizing complex credentials. This biometric technology allows financial institution personnel to seamlessly authenticate into any workstation and daily applications by simply scanning the palm of their hand.

Verifast SSO leverages more than five million touchpoints unique to the vascular system beneath the individual's palm. Unlike other biometric methods, palm vein patterns are not affected by external factors such as glasses, scratches, cuts, dry skin, lotion or abrasions. Authentication has never been more secure and employee efficiency and satisfaction are immediately heightened due to alleviating password-related issues. This is a solution your employees will appreciate and your IT staff will praise. Now your palm is your password!

• Eliminate hassles – Reduce password resets for employees across the enterprise
• Increase security - Utilize advanced biometric technology
• Improve employee efficiencies - Free up employees to focus on interacting with accountholders rather than technology
• Provide better accountholder experiences - Identify users more reliably and quickly

Improve Facility Safety and Security

Control facility access using secure and reliable biometrics

Replace your existing entry method with the security and efficiency of palm vein biometrics. Verifast Access offers a highly secure, reliable and easy-to-use way to control and monitor physical access to business premises or sensitive areas.

As concern about the security of business facilities and employees has grown, biometric authentication has been proven superior to other methods of identification. Access cards and fobs can be lost, stolen and shared, while personal identification numbers (PINs) can be compromised.

• Increase convenience - An employee's identity can be verified instantaneously with the highest available accuracy
• Provide superior security - Palm vein patterns are stable throughout life and are not affected by external factors, making forgery virtually impossible
• Experience flexible deployment - Verifast Access is a scalable solution that is interoperable with other systems you may use

Elevate Accountholder Experiences

Instantaneous authentication to self-service kiosks

Implementing measures to combat fraud without infringing on convenience is a delicate balance. Verifast Kiosk enables palm vein biometrics to mitigate fraud and provide instant authentication for self-service kiosk transactions. 

As financial institutions transform their retail environments with self-service features, Verifast Kiosk is unparalleled for its ease of use and convenience. Freeing your accountholder from having to insert their card and remembering yet another PIN, they can now just scan their palm at the Interactive Branch Kiosk (IBK) to securely connect to their financial accounts.

• Reduce transaction times - Instant authentication at a kiosk without a card or PIN
• Provide superior security - Palm vein patterns are complex with more than five million reference points, providing superior accuracy and making forgery virtually impossible
• Improve service and satisfaction - More secure and convenient self-service access to accounts