Teller for Signature

Overview

Teller for Signature is the premier solution for streamlining customer service, offering a full suite of transaction management tools designed to automate daily operations. With its easy-to-use Windows interface, superior performance and multilingual support, this powerful system enables tellers to focus on customer needs, while the branch administration features provide management control for complete security in an international banking environment.

Fully integrated with the Signature (international) account processing (core) solution, Teller for Signature is a multi-currency, multi-national, full-function, branch tellering and transaction processing solution built around an easy-to-use graphical interface. Offline or online, Teller for Signature provides efficient management of cash and transaction activities, deposits, withdrawals, transfers, currency exchange and general ledger transactions.

Teller is made up of four components:

• Teller Client – Main application used to perform monetary and non-monetary transactions
• Branch Administration – Provides setup and maintenance assistance for parameter control
• Download – Supports remote branch operations by downloading centralized account records, exchange rates, and transaction parameters to ensure the most current information is available without affecting the processing day.
• Identity Verification – Enables scanning of customer signatures, photos, and ID cards and assigns them to customer records or accounts

Features

Key Benefits

• Unlimited multi-currency transaction processing, including denomination tracking
• Multi-lingual: supports one active language per installation, and can be translated to as many languages as needed
• Seamlessly integrates with the international version of Signature automated transaction processing
• Identity verification component enhances customer security
• Provides unmatched ease-of- use with graphical user interface
• Supports on-line and off-line processing for uninterrupted customer service

The following items provide a summary of additional Teller capabilities:

• Field Edits and Smart Key support improves consistency and completeness of transactions
• Cash Calculator allows totaling and recording of currencies by denominations
• Due/Owe Customer Information log ensures accuracy of currency amounts passed between teller and customer
• Transaction Set Processing groups all activity related to a customer and expedites split-deposit processing
• Device support includes cash dispensers, magnetic stripe readers, and PIN pads. Card Swipe and PIN pad verifies customer status and provides real-time account information
• Custom Printing support allows for an unlimited number of receipts per transaction, as well as passbook and check printing