Customer Success Story
Figaro: Well-groomed customers and quick payments
Meysam is the manager of Hair salon Figaro in Lelystad, a modern salon that has been offering a variety of treatments including haircuts, dyeing, microblading, and facials since August 2020. The hair salon has quickly built a loyal clientele thanks to its excellent service, affordable prices and inviting atmosphere. This is Hair salon Figaro's second branch; the first is in Hillegom, and there are plans to expand to other locations.
Simplicity and flexibility in payments
Hair salon Figaro uses the Clover payment system to efficiently manage their daily operations. ‘Our owner, Hamed, chose the new pin machines and we are really happy with the new system. It is beautiful, simple to use, and everything is digital,’ says Meysam. The system allows the salon to place products and services in inventory easily, making checkout smooth and fast for both staff and customers.
Clover's ease of use is also appreciated by staff. "All staff find it easy to work with Clover," notes Meysam. Customers are also impressed by the device's modern design and functionality. "Since we have Clover, we get many compliments, especially from older people who find it easy to key in their PIN."
One of the biggest advantages of Clover for Hair Salon Figaro is its reliability. Meysam says: ‘We have not had any outages with this new device. Transactions are fast and refunds are also smooth. We are very satisfied.’ The wireless nature of the device also allows for flexibility in handling payments. Older customers, for example, do not have to walk to the counter to pay. Cash payments are also possible in addition to debit cards.
Clover as the key to a growing business
Clover has played an important role in the growth and success of Hair salon Figaro. The modern payment system ensures efficient handling of payments, contributing to a positive customer experience. The ability to offer different treatments as one package and have them paid for directly helps to increase sales and keep customers happy. With Clover, the salon can easily expand and customise its services according to customers' needs, which is an important factor in their continued growth.
